Terms of service

By placing an order on ReplacementCases.com, you agree to the terms and conditions outlined below. Any attempt to modify or alter these terms will be considered void. These terms may change at any time without prior notice, so please review them before completing your purchase.

Technical Support

ReplacementCases.com does not provide technical support for any products sold on our site. Product information is provided as-is, and we encourage customers to contact the original manufacturer (if applicable) for questions related to compatibility, usage, or any technical concerns.

Warranties

ReplacementCases.com is a distributor, not a manufacturer, unless specifically stated otherwise. Some items may be covered by a manufacturer's warranty. While we may assist in directing you to warranty information, we are not responsible for warranty disputes or outcomes.

Note: We do not make any warranties or guarantees unless explicitly stated on the product page.

Limitation of Liability

In all cases, our maximum liability is limited to the purchase price of the product. ReplacementCases.com is not liable for:

  • Indirect or consequential damages
  • Lost business, delays, or service interruptions
  • Technical issues including data loss, display errors, or email delivery failures

Order Processing

Most orders ship within 1–2 business days (excluding weekends and holidays). We may reach out to confirm or clarify details before fulfilling your order. If we cannot reach you, your order may be placed on hold.

Please ensure that your billing and shipping information is accurate. We’ll send a confirmation email when your order is received.

On Hold Orders

Your order may be placed on hold for the following reasons:

  • Unable to verify payment or billing information
  • Mismatch between shipping address and payment method
  • Declined transaction or fraud warning

We reserve the right to cancel or refuse any order that cannot be verified.

Lost or Damaged Packages

We are not liable for packages lost or mishandled by shipping carriers. However, in certain cases, we may offer a replacement shipment after 15 days from the date the carrier confirms the package was lost.

Shipping Information

We ship using USPS, UPS, and other carriers at our discretion. Orders usually ship within 1–2 business days after payment clears.

Please note:

  • We only ship within the continental U.S.
  • Some items may have restricted shipping methods
  • Free shipping items may take up to 7–12 business days
  • Shipping times do not include weekends or holidays
  • We do not ship or operate on weekends

Once an order has shipped, we cannot change the address or delivery details. We will assist with any shipping issues to the best of our ability, but cannot be held responsible for delays caused by the carrier.

Order Cancellations

Orders that have already been processed or charged cannot be canceled. If you need to make changes, please contact us immediately after placing your order.

Refused Shipments / Return to Sender

Refused or returned shipments will be considered as unwanted. A restocking fee equal to the original shipping cost may be deducted from your refund.

Price & Policy Changes

Prices, product availability, and policies are subject to change at any time without notice. We reserve the right to correct pricing errors and refuse orders placed at incorrect prices.

Typographical Errors

ReplacementCases.com is not responsible for typographical errors, outdated pricing, or invalid coupon codes found on third-party websites or forums.

Billing Information

Charges will appear on your credit card statement as:
REPLACEMENTCASES.COM or Replacement Cases